Who Says Domino's Isn't Great:
Of course, we think we're a pretty great company to work for, but so do a lot of other people… Domino's Pizza was named "Chain of the Year" by Pizza Today magazine, the leading publication of the pizza industry. We were recognized as a "Cool Place to Work" by Crain's Detroit Business and one of the "101 Best and Brightest Companies to Work for" by the Michigan Business and Professional Association. Domino's Pizza is also listed as a Top 100 Chain by Nation's Restaurant News and Entrepreneur Magazine ranks us 3rd in the pizza category and 41st overall on their Franchise 500 list.

A Few Fun Facts:
Everyone knows that when it comes to fun food, pizza is the king. But there's a lot about pizza you probably didn't know…

• Pizza is a $35 billion per year industry.
• Domino's delivered 400 million pizzas last year that's a pizza (and a slice) for every man, woman and child in the United States.
• Domino's World's Fastest Pizza Maker Dennis Tran makes three large pizzas in just 46.4 seconds.
• Domino's drivers cover 9 million miles each week in the U.S. alone... that's 37 trips to the moon every week!

So what does that mean to you? It means that if you want to be a part of something that also delivers endless growth opportunities, then Domino's Pizza is the place for you! Whether you want to work in a corporate office, a fast moving kitchen or on the open road, we have over 8,500 locations around the globe to help you meet your career goals.

eCommerce Business Analyst

Summary:  The eCommerce business analyst acts as a liaison between the eCommerce team and internal customers.  The analyst collects, documents, and maintains the authoritative list of requirements for all eCommerce technical efforts.  This analyst will serve as the ‘voice of the customer’ to the development teams and maintain a deep understanding of ‘why’ the systems work the way they do, and be the single most knowledgeable person of online ordering, call center, and mobile ordering functionality.

GENERAL RESPONSIBILITIES

Interface with internal & external customers

Act as the customer, stakeholder, and end user advocate/liaison.  Act as customer proxy, as needed.

Lead development of User Stories, task breakdowns, specifications, documentation and business cases.

Provide leadership and assistance to help the team coalesce around iteration objectives, understand requirements at a low level of detail, and remove obstacles between end-user and development teams.

Act as translator between business and technical community interpreting user needs and translating them into more technical language for the developers (and vice-versa).

Assist in the design and modeling of the application with the business and development teams.

Plan and coordinate iterations/sprints and road maps with the business team and the Project Manager.

Create, document and communicate temporary workarounds for identified issues.

Assist the business and QC teams in the creation of UAT scripts, run UAT sessions, compile the issues and comments and create a suggested priority of repair/change list (revised Product Backlog).

Write user training manuals, help files, and facilitate training sessions for large applications, as needed.

Manage the Issues log making certain business concerns are promptly and appropriately handled.

eCommerce functional requirements management

Utilize agile modeling and process development techniques to create As-Is/To-Be documentation.

Create high level functional requirements to explain the project scope, reasons for the project and technologies that may be used in the project.

Decompose, refine, and document requirements using appropriate graphical & textual techniques, including use cases, diagrams, process models, wireframes, functional & technical specifications.

Manage the Change Management process.

Assist in development/distribution of status reports, Backlogs, Burn Down charts, and Scrum actions.

Collaboratively document test criteria with requestors, developers, and quality control team.

eCommerce technical requirements management

Gather and document quality attributes (non-functional requirements).

Document requirements for Usability and Functionality.

Work with QC to reproduce, manage and test issue repairs.

Coordinate knowledge transfer from Development Teams to the Help Desk, Admin, and/or DBA team(s).

Help coordinate and communicate implementation schedules and requirements across all teams.

Assist in creating and implementing the Risk Management Plan.

QUALIFICATIONS

·         Exceptional verbal & written communication skills

·         Demonstrated effectiveness in a fast-paced rapidly changing environment

·         5+ years of professional business experience in a software development environment

·         3+ years leading all aspects of requirements definition and management activities for complex IT projects

·         Demonstrated ability to communicate technical subjects to a non-technical audience

·         Technical credibility - Java and/or web development experience preferred

·         Prior experience working in a consulting firm preferred

·         BS Degree in a computer science and/or technical writing discipline

Why We’re a Great Place to Work:
Our number one guiding principle is ‘putting people first,’ and we live by it. Treating team members exceptionally well is just one way we put this principle into action. Domino’s is proud to provide a fair and comprehensive rewards package. Below are just a few of the generous benefits available to Domino’s team members.

• Competitive salaries
• Paid time off
• Partners Foundation (team member assistance)
• 401(k) Matching Program
• Employee stock purchase discount plan
• Company-paid life insurance
• National corporate discounts
• Adoption assistance